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Overview
DermTech sought to integrate with Shopify, leveraging a Shopify template to create a branded e-commerce platform. Their goal was to implement a solution with minimal branding customization—focused on color schemes and logos—while ensuring seamless setup and configuration of key Shopify functionalities, including inventory, payments, notifications, checkout customizations, shipping, billing, and coupon code support.
Challenge
DermTech required:
The Strategy:
ContentActive devised and executed a strategy focused on:
Key Features
01
Shopify Link Integration:
Seamless connection to Shopify for e-commerce functionality.
02
Authentication:
Secure access for patients and providers.
03
Zendesk Integration:
Customer service form with data submission to email or Zendesk and Support for provider-specific workflows.
04
Email Notifications:
Automated and branded notifications via SendGrid.
05
Medical Review Processes:
Tools for physicians to review and approve medical data.
06
Physician Onboarding:
Streamlined workflows for onboarding healthcare providers.
07
Survey/Intake Form:
User-friendly tools for patient data collection.
08
Kit Management
Kit Validation and Utilization Tracking. Kit Database for inventory management.
09
LIMs Processing
Integration for lab data management.
10
Reports Processing
Additional reporting tools for insights and analytics.
11
Provider Updates
Tools for managing provider-specific use cases and updates.
Results
ContentActive successfully delivered a Shopify-integrated solution tailored to DermTech’s operational needs. Key outcomes included:
This comprehensive solution empowered DermTech to enhance patient care, optimize provider workflows, and efficiently manage their e-commerce and operational needs.
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