HIPAA-compliant workflow automation, live in weeks.
ContentActive builds secure, plan-aware member portals, patient intake flows, and interoperable integrations across QNXT, Epic, and EHR systems that optimize care delivery without disrupting your system of record.
- HITRUST and HIPAA aligned, with full BAA execution and encryption in transit and at rest
- Live in 8 to 16 weeks on our pre-built, compliance-hardened CA Framework
- 500,000+ members served on secure, multilingual, ADA WCAG 2.1 portals
Eliminate manual bottlenecks. Maintain absolute compliance.
Stop forcing skilled medical, administrative, and case-management staff to spend hours copy-pasting data between systems. Automate the workflow securely, end to end.
EHR & Payer Interoperability
Link automated engines directly to Cognizant QNXT, Epic, standard HL7 and FHIR feeds, and custom clinical tables.
Plan-Aware Provider Search
Conditional look-up engines that filter accurate in-network results by plan, tier, eligibility, and geolocation map layers.
Accessible Patient Portals
Multilingual, friction-free patient and member self-service that diverts routine volume away from the phone line.
HIPAA Identity & Auditing
Role-based access controls, automated audit logging, and end-to-end tracking built for healthcare standards.
ADA WCAG 2.1 Posture
Full regulatory alignment across assistive technologies to satisfy Medicaid and Medicare procurement mandates.
Prior Auth & Referrals
Route multi-system document workflows and intake reviews instantly, without missing service-level parameters.
70% of your system is already built.
Custom software builds in healthcare typically trigger long delays and compliance risk. We bypassed that. The CA Framework supplies security-hardened infrastructure components instantly.
Our engineering team directs its full bandwidth toward customizing your specific 30%: your medical business logic, plan variables, and custom integration matrix.
- Compliance-hardened from sprint one. Identity, audit logging, and access controls are built in, not bolted on.
- Weeks to launch, not quarters. Most plan portals reach production in 8 to 16 weeks.
- You own the code and the architecture. No vendor lock-in, no per-user licensing surprise.
70%
Secure Medical Core
30%
Your Logic
Reused
- Secure identity & SSO auth
- Plan & payer data ingestion
- Provider search engine
- Audit logging & access controls
- WCAG 2.1 accessible UI
- Mobile member shells
Built for you
- Your plan & payer rules
- Eligibility & benefit logic
- Branded member journeys
- Domain-specific integrations
- Custom reporting
Engineered for technical compliance leads.
Want to talk shop about our data-protection posture? We will connect your InfoSec or compliance team directly with our architects.
Will ContentActive execute a Business Associate Agreement (BAA)?
How do you interact with existing platforms like QNXT or Epic?
What is the typical timeframe to launch a plan portal?
The cost of manual, disconnected workflows.
Most healthcare leaders do not think they have a workflow automation problem. They think they have a staffing problem, a member experience problem, or a compliance problem. Usually it is the same problem.
When intake lives in spreadsheets, eligibility sits across three systems, and your member portal pushes people back to a phone line, your team pays for it three times over: skilled staff burn hours on data entry, members abandon self-service, and integration debt compounds every quarter. There is a better path, and we have refined it across more than 100 enterprise engagements.
AI Workflow Automation is not Zapier at scale.
AI Workflow Automation is the use of software, AI, and deep integrations to run repeatable business processes from end to end. In healthcare the bar is higher than consumer tools can clear. AI Automation has to connect every system of record, replace manual approvals and routing, and surface the right information to the right member, patient, or staff user.
Healthcare Automation also has to produce audit-ready records that satisfy HIPAA and ADA requirements by default. Done well, this is not a script bolted onto a spreadsheet. It becomes Patient Management Software and enterprise workflow automation that your team and your members rely on every day, scaling to millions of events without re-architecture.
Same architecture, different industries.
Community Health Choice serves 500,000+ Houston-area members across Marketplace, Medicare, Texas CHIP, and STAR plans.
The Challenge
One member experience across a fragmented provider network.
Provider data lived in Cognizant QNXT and a patchwork of third-party feeds. Each plan had different in-network providers, there was no single source of truth, and members called customer service for nearly every lookup.
The Solution
A plan-aware, ADA-compliant member portal on the CA Framework.
We built a consolidated data warehouse, plan-aware provider search, and Google Maps integration for proximity-based discovery, all behind an ADA-compliant interface for a 500,000+ member base. As members began to self-serve, call volume into the contact center dropped.
Six steps. Honed across 100+ engagements.
Discovery call
Architecture & proposal
Define
Develop
Deploy
Launch & scale
Let's map the workflow you want to automate.
Tell us about your systems and the process you want to streamline. We will follow up within one business day to schedule a 30-minute consultation.
Workflow Automation Pages
form used on Workflow Automation landing pages
Answers to the questions that come up in every discovery call.
If you have a question we have not addressed below, bring it to the call. We would rather hear it directly than guess at it.
How long does an AI Workflow Automation project take?
What does an enterprise workflow automation project cost?
Do you serve organizations outside healthcare?
Ready to put AI Workflow Automation to work in healthcare?
Bring us the workflow you most want to fix. In a 30-minute consultation we will outline a path to production, with no obligation.
Schedule a Demo